Frequently Asked Questions

Everything you need to know about our premium fashion collections.

How long does shipping take?

We offer standard shipping which typically takes 3-5 business days, and express shipping which arrives within 1-2 business days depending on your location.

What is your return policy?

We accept returns within 30 days of purchase. Items must be in their original condition, unworn, and with all tags attached for a full refund.

How do I determine my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart to ensure the perfect fit.

Are your materials sustainably sourced?

Yes, Dually Wheels is committed to ethical fashion. We partner with suppliers who prioritize sustainable fabrics and fair labor practices.

Can I change or cancel my order after it's placed?

Orders are processed quickly, but you can request a change or cancellation within 60 minutes of placement by contacting our support team.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and flexible financing options like Klarna and Afterpay.